Verdict

A quick read before you dig into the full page.

Best if
AI chatbot for website sales, support, and lead generation
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from $9 / month (billed annually) or $19

Overview

Elephant.ai is a custom chatbot builder that leverages OpenAI's ChatGPT to create intelligent, responsive, and knowledgeable chatbots for any kind of website. It functions as a 24/7 digital concierge and AI sales assistant, designed to boost website conversions by instantly converting visitors into buyers, capturing leads, and closing sales. The platform requires no coding and can be set up in just two minutes, learning from business information provided via URLs, files, or text.

Elephant.ai screenshot

Access & connections

Where you can use Elephant.ai, and what it plugs into.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Custom Chatbot Builder (ChatGPT-powered)
  • 24/7 AI Sales Assistant
  • Multilingual Support
  • No Coding Required (2-minute setup)
  • Lead Generation & Capture
  • Automated Sales & Support
  • Human Handoff Option
  • Automated Actions (e.g., book appointments, generate quotes)
Show 9 more
  • Daily Intelligence Briefings (AI-generated email summaries)
  • Conversation Starters
  • Seamless Integrations (Zapier, WordPress, Shopify, Slack, Messenger, WhatsApp, Crisp, Intercom, Zendesk)
  • Image Capabilities
  • Conversation History
  • Visitor Details
  • Chat Notifications
  • Real-time Analytics
  • Customizable Branding

FAQ 12

What is Elephant.ai?
Elephant.ai is a custom chatbot builder that leverages OpenAI's ChatGPT to create intelligent, responsive, and knowledgeable chatbots for any kind of website. It functions as a 24/7 digital concierge and AI sales assistant, designed to boost website conversions by instantly converting visitors into buyers, capturing leads, and closing sales. The platform requires no coding and can be set up in just two minutes, learning from business information provided via URLs, files, or text.
How to use Elephant.ai?
Using Elephant.ai involves 3 simple steps: 1. Plug the Knowledge Gap: Feed your business information via URL, files, or text to train the AI. 2. Deploy Your AI Assistant: Integrate the AI assistant anywhere, from your website to customer portals or help centers. 3. Continuously Optimize: Leverage real conversations to fine-tune the AI, making it smarter and more effective. The setup is quick, taking only about 2 minutes, with no coding required.
Is there a free plan?
Yes, we offer a forever free plan that includes 1 chatbot and 25 message credits per month.
How can I make the most out of the free trial?
Dive right in and explore all the features. We encourage you to use the trial as if you're a paying customer: integrate it into your website, see how it interacts and helps boost your sales. This way, you'll know exactly what you're getting before you decide to subscribe.
What counts as one chatbot?
One chatbot means a chatbot that contains specific data and can answer any question about this data. Even if it was trained on multiple sources.
How many users can use my chatbot?
If your chatbot is private, only you have access to it. If you decide to make it public, anyone with the link will be able to interact with it.
How do message credits work?
Message credits are how we meter usage of the AI models. We offer a range of GPT and Claude models, each with different credit costs per response: GPT-4o-mini (1 credit), GPT-3.5-turbo (2 credits), GPT-4o (5 credits), GPT-4-turbo (10 credits), GPT-4 (20 credits), Claude-3-haiku (1 credit), Claude-3.5-sonnet (3 credits), Claude-3-opus (20 credits).
When are my message credits renewed?
Your message credits are renewed every month on the same date that you originally subscribed.
Can I upload multiple files to one chatbot?
Yes, you can upload multiple files to one chatbot (up to 10mb per file).
How many team members can I add to my account?
The number of team members you can add depends on your subscription plan. The Starter plan allows only 1 user (yourself). The Pro plan allows 3 users in total (1 main user + 2 others). The Business plan allows 6 users (1 main user + 5 others).
What types of team members can I add?
We offer three distinct roles for team members: Agent, Manager, and Admin. Agents can view and make changes to the entire chat history but cannot invite other agents. Managers can invite agents and edit/manage everything inside the chatbot, but cannot invite other managers. Admins can invite and remove other admins and managers.
What if I'm not satisfied with my purchase?
Start using Elephant.ai today, and if you're not 100% satisfied within 14 days or maybe you just want to keep your money — really, it doesn’t matter why, we'll refund every penny. No questions asked.
Elephant.ai Free + from $9 / month (billed annually) or $19