Verdict
A quick read before you dig into the full page.
- Best if
- Conversational AI platform for sales and support automation across multiple messaging channels
- Skip if
- You need enterprise SLAs or a fully managed team plan right away
- Pick this when
- Freemium · Free
Overview
eBanqo is a conversational AI platform designed for sales and support, offering features like live chats, chatbots, customer service software, and conversation commerce. It allows businesses to automate services and engage with customers on various messaging platforms such as WhatsApp, Instagram, Google Business Messages, and Facebook Messenger. eBanqo provides an omnichannel customer engagement platform for automated customer support and business services automation, helping businesses grow through messaging.
Access & connections
Where you can use ebanqo.com, and what it plugs into.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- Omnichannel customer engagement
- AI-powered chatbots
- Live chat support
- Broadcast messaging
- Knowledge base
- Integrations with CRM and other business tools
FAQ 9
What is eBanqo?
eBanqo is a conversational AI platform designed for sales and support, offering features like live chats, chatbots, customer service software, and conversation commerce. It allows businesses to automate services and engage with customers on various messaging platforms such as WhatsApp, Instagram, Google Business Messages, and Facebook Messenger. eBanqo provides an omnichannel customer engagement platform for automated customer support and business services automation, helping businesses grow through messaging.
How to use eBanqo?
Businesses can use eBanqo to set up chatbots, connect messaging channels, and automate answers to inquiries. The platform allows for live chat with customers on social media, sending broadcast messages, and integrating with existing backend systems like CRM and help desks.
What happens when my trial ends?
When the 30-day trial expires, your data and setup remains intact. You can login and select a plan to purchase.
Can I change my subscription anytime I want?
Yes! You can upgrade or downgrade your plan anytime you want, regardless of whether you have an active paid subscription or you are on free trial.
How can I pay?
We accept all major credit cards. The subscriptions renew automatically at the end of each billing cycle.
Does the pricing for each plan cover all the channels?
No. This is the base price for each plan and covers the number of chat customers within a band. This price changes based on the channels you choose.
What is a chat customer?
A chat customer is each unique person that sends at least 1 message to your business via any of your channels within a calendar month. For example, if the same person chats with your business multiple times through Facebook Messenger in a month, she/he is still counted as one chat customer.
What is Conversation-based pricing?
Conversation-based pricing, used by WhatsApp, applies a single charge irrespective of the number of messages sent between the business and the customer within a 24-hour period.
Does the base pricing for each plan cover all the channels?
The base monthly price for each plan only covers the number of chat customers. There is an additional monthly fee for each channel chosen.
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