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Free + from $24 / month

Verdict

A quick read before you dig into the full page.

Best if
You are small businesses and need: Answering missed calls
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from $24 / month

Overview

Curious Thing's conversational voice AI assistant helps businesses handle inbound customer enquiries, book meetings, and reach out to customers & patients to drive engagement. It offers AI phone agents designed to support growing businesses with inbound and outbound customer conversations. Their AI assistants can answer business calls, schedule meetings, answer FAQs, and make outbound calls to boost operational efficiency and revenue.

Curious thing screenshot

Best for

Short scenarios where Curious thing tends to shine.

  • Answering missed calls

    Best for Small businesses

  • Handling customer service inquiries

    Best for Medium-sized businesses

  • Providing after-hours support

    Best for Large enterprises

  • Following up with customers

    Best for Financial services companies

  • Sending payment reminders

    Best for Healthcare providers

  • Conducting surveys

    Best for Call centers

  • Qualifying leads

    Best for Fintech companies

  • Booking appointments

    Best for Small businesses

Example outputs 1

Sample generations and before/after results for Curious thing.

Curious thing screenshot
Curious thing screenshot

Access & connections

Where you can use Curious thing, and what it plugs into.

Platforms

Web

Integrations

Make

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Inbound call answering
  • Outbound call automation
  • Meeting scheduling
  • FAQ answering
  • Payment reminders
  • Lead qualification
  • Multi-channel communication (text, email)
  • Customizable AI personality
Show 2 more
  • Call transcript and summary generation
  • Integration with CRM and call center systems

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FAQ 12

What is Curious Thing AI?
Curious Thing's conversational voice AI assistant helps businesses handle inbound customer enquiries, book meetings, and reach out to customers & patients to drive engagement. It offers AI phone agents designed to support growing businesses with inbound and outbound customer conversations. Their AI assistants can answer business calls, schedule meetings, answer FAQs, and make outbound calls to boost operational efficiency and revenue.
How to use Curious Thing AI?
Businesses can sign up for Curious Thing and choose from various AI agent products like Lucy, Alex, Sam & Lou, or a custom AI agent. They can then configure the AI agent to handle inbound or outbound calls, answer FAQs, schedule meetings, and more. The AI integrates with existing CRM and call center technology.
How do I get started with Lucy?
You can sign up to Lucy for free, no credit cards required. Get started here.
How do I setup Lucy?
All you need is your business phone number and email to get started. Once you've signed up, you'll need to set up conditional call forwarding on your phone, with the Lucy AI phone number you receive during sign up. This takes less than 2 minutes, you can view our tutorial here. We'll also ask you to select what action you'd like Lucy to take whilst she's on the phone to your caller. You can modify this action at anypoint from your Lucy settings, and you can chose from the options below: Share your appointment booking link, Share your pricing information, Share your website link, Share your email address, Take a message. Within minutes you can activate and explore your dashboard - no technical knowledge, coding or developers required! Lucy can start answering your missed calls right away, with zero training required.
What do I get in the Lucy Free Plan?
The Lucy free plan offers a robust AI phone answering assistant that handles your missed calls, and shares information with callers. Answers all your missed calls: Available 24/7, Lucy answers all your missed calls and takes messages around the clock. Sends you a call summary: Straight to your phone via text and/or email. With the free plan you get 20 call summaries per calendar month (you can still read transcripts after that.) Shares links to your callers: Easily share important links with your callers via text, such as your appointment booking page, pricing details, website or email address. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Bilingual capabilities: Lucy can speak multiple languages and can now dynamically switch between English and the second language of your choice. Choose from Spanish, French, Chinese Portuguese or Korean. We offer 3 different plans, read more about each one here.
What additional features do I get in the Lucy Professional Plan?
The Professional Plan offers everything in the Free plan plus : Unlimited call summaries: Lucy will summarize an unlimited number of calls and send the summaries to your via text and/or email. Remove Curious Thing branding : All Curious Thing branding is removed, and no confirmation texts containing the Curious Thing brand will be sent to your callers. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Custom message taking: Customize the questions Lucy asks your callers to gather the specific business information you need. This is also great for capturing lead details for new business. Notifications for all calls: Choose to receive notifcations for all calls, including calls where the caller simply hangs up or for only completed and partical calls. 👉 Read about all the features in the Lucy Professional Plan here.
What additional features do I get with the Lucy Business Plan?
The Lucy Business Plan offers everything in Lucy Professional plus : Multiple skills: You have the option to select multiple skills for Lucy to take on the phone. Answer FAQs: Have Lucy answer FAQs from an FAQ document or FAQ webpages. Call transferring: Route calls up to 3 numbers based on your business needs. Advanced message taking: You can program Lucy to ask up to 5 specific questions to your callers, ensuring the right information is collected from every inquiry. Notifications for all calls: Choose to receive notifcations for all calls, including calls where the caller simply hangs up or for only completed and partical calls. 👉 Watch our demo here , and read about all the features in the Lucy Business Plan here.
How does Lucy Bilingual AI phone answering work?
You can choose your second language in the Language and Voice settings from your Lucy portal. Lucy's first language will always be English. Currently the 5 available second languages are: Spanish, French, Chinese Mandarin, Korean and Portuguese. If you have a default greeting set up, Lucy will let your callers know that she can switch to your second langauge if they prefer. If you have a custom greeting, you can write it in English + your second language. Lucy will detect which language your callers are speaking, and will be able to switch between the two languages based on the conversation. Lucy will also provide call summaries in both English and the selected 2nd language via text and emails.
What is Lucy, AI Phone Agent?
Lucy is an AI phone answering agent powered by smart AI tech and LLM's to have a natural conversation with your callers. Lucy answers your calls when you or your team are unable to pick up, during operating hours, peak hours or after hours. Lucy can handle multiple calls at once - she's a step up from your VA or voicemail. Lucy, AI phone agent also sends you a call summary via text and email right after she's finished talking to your callers. You're always kept in the loop, and can prioritise who you need to call back first (or ignore). Depending on how many calls you miss, and how you plan to use Lucy - we have 3 plans avaialble to choose from. Learn more about them here.
Can I personalise Lucy?
Yes, there's plenty of options to personalise your Lucy. You can choose from a range of voices, accents and languages, customise your greeting message and choose the best call to action suited to your business. You can modify these at any time from your Lucy settings. We recommend keeping these up to date so they’re always relevant for your business.
Does Lucy work on mobile or landline?
Yes Lucy works on both mobile numbers, and landlines. It takes a few simple steps to get set up. You'll need to set up conditional call forwarding that allows Lucy to answer your missed calls. You can read our instructions here , for both mobile and landline.
How do I cancel my Lucy subscription?
You are able to cancel Lucy subscription at any time by logging in to your account's dashboard from a web browser. If you have previously paid for Lucy and cancel, there will be no further charges and your Lucy service will remain active until the end of the billing period you have paid for. No refunds are provided for periods already paid for. If you'd to renew your subscription, you can do that by logging back into your account. Read our terms of service here.
Curious thing Free + from $24 / month
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