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Convi

AI-powered commerce suite for Shopify merchants.

Source rating 5.0 (90) 0 views 0 saves Freemium
AI commerce Shopify app Customer support automation
More categories (9)
Live chat AI search Sales automation Conversion optimization AOV Increase E-commerce AI Chatbot Customer engagement Intelligent automation
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Free + from $19/m

Verdict

A quick read before you dig into the full page.

Best if
AI-powered commerce suite for Shopify merchants
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from $19/m

Overview

Convi is an AI-powered commerce suite that unifies chat, search, and support—helping Shopify merchants boost conversions, increase AOV, and reduce support overhead with intelligent automation. It functions as an AI Commerce as a Service Shopify App, designed to turn every customer chat into revenue by unifying customer touch-points.

Convi screenshot

Access & connections

Where you can use Convi, and what it plugs into.

Platforms

Web

Integrations

Shopify

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered unified commerce suite (chat, search, support)
  • Automated sales assistance (product nudges, cart-building, bundle suggestions)
  • Automated support assistance (instant ticket resolution, order tracking, cancellations)
  • GPT-powered product search
  • Chat intelligence and insights for revenue blockers

FAQ 12

What is Convi?
Convi is an AI-powered commerce suite that unifies chat, search, and support—helping Shopify merchants boost conversions, increase AOV, and reduce support overhead with intelligent automation. It functions as an AI Commerce as a Service Shopify App, designed to turn every customer chat into revenue by unifying customer touch-points.
How to use Convi?
Convi integrates seamlessly with Shopify and other existing tools like WhatsApp, Instagram, Messenger, Zendesk, Gorgias, Zapier, and Klaviyo. Merchants can launch the system in hours. Convi's AI continuously learns and adapts to the store's products, collections, variants, chats, feedback, and existing knowledge bases (FAQs, help center) to automate sales, support, and search functions.
What is Convi?
Convi is an AI-powered commerce suite that unifies chat, search, and support for Shopify merchants to boost conversions, increase AOV, and reduce support overhead.
How long does it take to set up?
Convi can be set up seamlessly with Shopify in hours.
Can Convi handle real customer requests?
Yes, Convi is designed to resolve 95% of support tickets instantly with AI-powered chat automation and handle various customer requests like order tracking and cancellations.
Will Convi replace my support team?
Convi handles routine tasks and resolves most tickets, allowing your team to focus on more complex issues, rather than fully replacing them.
Does Convi learn from my store and chats?
Yes, Convi's AI adapts to your store, learning from chats, feedback, agent handovers, and syncing with your FAQs and knowledge base.
Is Convi safe and compliant?
Information not explicitly provided in the text.
How does pricing work?
Convi offers tiered pricing plans (Lite, Starter, Grow, Scale, Enterprise) based on the number of messages per month, with extra message fees and varying features. There's also a 7-day free trial for paid plans and a free Lite plan.
What kind of ROI can I expect?
Merchants have seen proven impacts like +10% AOV, +10% conversion, and −95% support tickets.
What platforms does Convi support?
Convi works with Shopify and integrates with channels like WhatsApp, Instagram, Messenger, and support tools like Zendesk, Gorgias, Zapier, and Klaviyo.
Can I customize Convi’s responses?
Yes, plans include custom instruction & knowledge base, implying customization of responses.
Convi Free + from $19/m
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