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ChatterMate – The Open-Source AI Chatbot

AI-powered customer support platform with AI agents and human oversight.

Source rating 5.0 (64) 4.2k views 4.2k/mo traffic 0 saves Freemium
AI chatbot Customer support automation Knowledge Base
More categories (7)
Self-hosted chatbot Jira integration Zendesk integration Slack integration AI Agents Customer-service open-source
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Free + from $3.99/agent / month

Verdict

A quick read before you dig into the full page.

Best if
AI-powered customer support platform with AI agents and human oversight
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from $3.99/agent / month

Overview

ChatterMate is an AI-powered customer support platform that combines AI agents with human oversight to provide 24/7 support. It integrates with workflows, connects with human agents, and offers self-hosting for full data privacy. ChatterMate handles common queries, escalates complex issues, and continuously learns from knowledge base articles.

ChatterMate – The Open-Source AI Chatbot screenshot

Access & connections

Where you can use ChatterMate – The Open-Source AI Chatbot, and what it plugs into.

Platforms

Web

Integrations

Zendesk Slack Jira

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-powered customer support
  • Human oversight
  • Knowledge base integration
  • Open Source Self-hostable
  • Jira, Zendesk, and Slack integrations
  • Customizable branding
  • Real-time analytics dashboard

FAQ 7

What is ChatterMate?
ChatterMate is an AI-powered customer support platform that combines AI agents with human oversight to provide 24/7 support. It integrates with workflows, connects with human agents, and offers self-hosting for full data privacy. ChatterMate handles common queries, escalates complex issues, and continuously learns from knowledge base articles.
How to use ChatterMate?
To use ChatterMate, enter your website URL or upload PDFs to launch customer, tech, or sales support. The AI agents will handle customer queries instantly and escalate complex issues to human agents based on availability.
What is ChatterMate?
ChatterMate is an AI-powered customer support platform that combines AI agents with human oversight for 24/7 support.
How does ChatterMate handle customer queries?
ChatterMate uses AI agents to handle common queries instantly and escalates complex issues to human agents based on availability.
Is ChatterMate self-hostable?
Yes, ChatterMate is self-hostable, providing full data privacy.
What integrations does ChatterMate offer?
ChatterMate offers integrations with Jira, Zendesk, and Slack.
Can I customize the branding of the chat interface?
Yes, ChatterMate offers a fully customizable chat interface with white-label capabilities.
ChatterMate – The Open-Source AI Chatbot Free + from $3.99/agent / month
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