Chatbot

Chatmate.so

AI customer support platform for creating custom chatbots to resolve support queries.

Source rating 5.0 (74) 0 views 0 saves Freemium
More categories (8)

Free + from $5 / mo

Verdict

A quick read before you dig into the full page.

Best if
AI customer support platform for creating custom chatbots to resolve support queries
Skip if
You need enterprise SLAs or a fully managed team plan right away
Pick this when
Freemium · Free + from $5 / mo

Overview

Chatmate is an AI customer support platform that allows businesses to create custom AI chatbots to instantly resolve up to 80% of support queries. It enables personalized AI agents grounded in a company's identity, policies, and knowledge, offering features like widget customization, AI insights, and engaging conversations.

Chatmate.so screenshot

Access & connections

Where you can use Chatmate.so.

Platforms

Web

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • Custom AI chatbot creation
  • Instant resolution of support queries
  • Widget customization
  • AI insights and analytics
  • Engaging and authentic conversations
  • AI-driven follow-ups
  • Model customization with options like GPT-4, LLaMA 70B, and Mixtral
  • Built-in safeguards for trustworthy responses

FAQ 8

What is Chatmate?
Chatmate is an AI customer support platform that allows businesses to create custom AI chatbots to instantly resolve up to 80% of support queries. It enables personalized AI agents grounded in a company's identity, policies, and knowledge, offering features like widget customization, AI insights, and engaging conversations.
How to use Chatmate?
To use Chatmate, you can start for free without a credit card. The platform allows you to build an AI agent personalized to your business by imbuing it with your company's identity, policies, processes, and knowledge. You can customize the chatbot widget to match your brand and website design.
What is Chatmate?
Chatmate is an AI customer support platform that allows businesses to create custom AI chatbots to instantly resolve support queries.
How can I set up Chatmate on my website?
The website provides information on how to set up Chatmate, and you can also email their support team at [email protected] for assistance.
Do I need to know how to code?
The website does not explicitly state whether coding knowledge is required, but it emphasizes ease of use and customization.
Can I use Chatmate if my website is on Webflow, Wix, Framer, Wordpress, Shopify, etc…?
Yes, Chatmate can be used on websites built with Webflow, Wix, Framer, Wordpress, Shopify, and other platforms.
Can Chatmate be customized to match my website’s style?
Yes, Chatmate offers customization options to match your website's style and brand.
What kind of support does Chatmate offer if I encounter issues?
Chatmate offers support, and you can email their support team at [email protected]. The Pro plan includes 24/7 customer support.
Chatmate.so Free + from $5 / mo