Chatio.ai
AI chatbot software for small businesses to automate customer support.
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Paid
From $15
Verdict
A quick read before you dig into the full page.
- Best if
- AI chatbot software for small businesses to automate customer support
- Skip if
- You need a free plan with no credit card
- Pick this when
- Paid · From $15
Overview
Chatio is an AI chatbot software designed for small businesses to build and automate conversational chatbots on their websites. It offers AI customer support tailored to the business, solving 80% of support questions. It requires no code, offers support 24/7 in 95 languages, and can be implemented in 5 minutes. Chatio employs advanced AI technology to provide secure, precise responses, addressing customer inquiries and immediately decreasing ticket count.
Access & connections
Where you can use Chatio.ai.
Platforms
Capabilities
What this tool accepts, produces, and is strongest at.
Highlights
- AI-powered chatbot
- 24/7 customer support
- Multilingual support (95 languages)
- No-code implementation
- Integration with website content
- Lead capture
- Conversation history tracking
- Customizable chatbot appearance
FAQ 12
What is Chatio?
Chatio is an AI chatbot software designed for small businesses to build and automate conversational chatbots on their websites. It offers AI customer support tailored to the business, solving 80% of support questions. It requires no code, offers support 24/7 in 95 languages, and can be implemented in 5 minutes. Chatio employs advanced AI technology to provide secure, precise responses, addressing customer inquiries and immediately decreasing ticket count.
How to use Chatio?
Users can set up Chatio on their website without coding. The chatbot uses the website's content, like FAQs, to provide accurate answers. It can be trained using website content or uploaded files (CSV, TXT, PDF, DOCX, PPTX, and MD).
What is Chatio?
Chatio is an AI chatbot designed for small businesses. Built on OpenAI's technology (the same ChatGPT uses), it can answer 80% of customer support questions automatically. Users can easily set it up on their website without coding. The chatbot uses the website's content, like FAQs, to provide accurate answers. It also supports multiple languages, ensuring customers from different regions get the right information. In essence, Chatio helps businesses provide instant and relevant responses to their visitors.
Does Chatio offer a free plan?
Chatio doesn't offer a free plan, but you can see a full demo of the platform at chatio.ai/demo
Can I build a chatbot using my website's content?
Absolutely! You can indeed build a chatbot using the content from your website.
On how many websites can I embed my chatbot?
You can embed your chatbot on as many websites as you want.
Can I view the conversations or interactions that users are having with my chatbots?
Absolutely! You can see all the conversations and interactions your chatbots have with users. You have access to the full chat history. In the future, we'll even help you by automatically giving you useful information from these chats. This might include things like the most common questions people ask or questions the chatbot had trouble with. We'll make it easy for you!
Do you store the chatbot messages?
Yes, of course! We keep a record of all the questions asked by your website's visitors and the answers given by the chatbot. You can easily see this conversation history in your dashboard. For instance, if you've used Chatio to create your chatbot, you can review the chats users are having with it right from the dashboard. It's important to know that we only keep track of the questions and chatbot responses – we don't hold onto any other information from your visitors. All conversations are kept for a maximum of 30 days from the last activity. After 30 days of inactivity the conversation is deleted from our database. You do always have the option of downloading each conversation your chatbot has had with users of your site.
Can I customize the chatbot?
Yes, you have the power to transform your chatbot's look and feel. From the colors to the chatbot's name, and even the helpful suggestions it provides - everything is yours to customize. Your chatbot, your style! 🎨💬
Can I upload multiple files to one chatbot?
Yes! Depending on your plan (it works on Pro and Premium plans), you can upload various file types like CSV, TXT, PDF, DOCX, PPTX, and MD to train your chatbot. The specific upload limits vary according to your chosen plan.
What type of content can I use to train the chatbot?
You can use the content of your website (home page, help desk, FAQ page, etc) and any file that you might have.
Where is my data stored?
We host the data on a secure AWS server.
Chatio.ai
From $15