Verdict

A quick read before you dig into the full page.

Best if
You are customer Support Manager and need: Automate customer support on WhatsApp and other messaging channels
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $99 USD one-time

Overview

Botmaker is a conversational AI platform for building autonomous agents, chatbots, mailbots, and callbots that automate sales, customer support, and operational workflows. It connects businesses to WhatsApp, Instagram, Facebook Messenger, webchat, email, voice, and other channels, with integrations for CRM, ERP, ecommerce, payments, and custom APIs.

Botmaker screenshot

Best for

Short scenarios where Botmaker tends to shine.

  • Automate customer support on WhatsApp and other messaging channels

    Best for Customer Support Manager

  • Qualify sales leads 24/7

    Best for Sales Manager

  • Read, classify, and reply to customer emails automatically

    Best for CRM Specialist

  • Handle inbound and outbound calls for sales, collections, or support

    Best for Marketing Manager

  • Send WhatsApp notifications, reminders, and marketing campaigns

    Best for Operations Manager

  • Support ecommerce orders and commerce-related inquiries

    Best for Call Center Supervisor

How it works

Choose a plan or book a demo, then create a free account and set up the platform in self-service mode or with an account manager. Connect your channels, configure AI agents and workflows, integrate your systems, and launch automations for messaging, email, voice, live chat, and notifications.

Example outputs 1

Sample generations and before/after results for Botmaker.

Access & connections

Where you can use Botmaker, and what it plugs into.

Platforms

Web

Integrations

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI agents for messaging, e-mail, and voice
  • Multi-channel support across WhatsApp, Instagram, Facebook Messenger, Telegram, Webchat, and more
  • Live chat for human intervention when needed
  • Notifications Engine for WhatsApp campaigns and reminders
  • Dashboard and analytics
  • Native integrations with CRM, ERP, ecommerce, payment systems, and APIs
  • Botmaker Call for inbound and outbound phone automation
  • Mobile app and specialized bots by use case

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FAQ 7

What is Botmaker?
Botmaker is a conversational AI platform for building autonomous agents, chatbots, mailbots, and callbots that automate sales, customer support, and operational workflows. It connects businesses to WhatsApp, Instagram, Facebook Messenger, webchat, email, voice, and other channels, with integrations for CRM, ERP, ecommerce, payments, and custom APIs.
How to use Botmaker?
Choose a plan or book a demo, then create a free account and set up the platform in self-service mode or with an account manager. Connect your channels, configure AI agents and workflows, integrate your systems, and launch automations for messaging, email, voice, live chat, and notifications.
What is Botmaker used for?
Botmaker is used to build AI agents and chatbots that automate sales, customer support, email responses, voice calls, and operational workflows across multiple channels.
Which channels can I connect to Botmaker?
Botmaker supports channels such as WhatsApp, Instagram, Facebook Messenger, Facebook Workplace, Google Business Messages, Mercado Libre, Slack, Teams, Telegram, Webchat, and Apple Messages for Business.
What plans does Botmaker offer?
Botmaker offers Standard, Scale, Pro, and Enterprise plans. Standard starts at $149 USD/month, Scale at $249 USD/month, Pro at $499 USD/month, and Enterprise is under request.
Is there a free way to start?
Yes. Opening a Botmaker account is free, and the platform includes up to 300 free initial conversations. A WhatsApp Business Platform account has a one-time $99 USD opening fee.
Does Botmaker support WhatsApp notifications?
Yes. Botmaker offers push notifications for WhatsApp, which are billed as a paid WhatsApp product for messages sent to new numbers or after 24 hours of user inactivity.
Botmaker From $99 USD one-time