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aichat.com

Agentic AI platform for conversational CX, enhancing support, sales, and automation.

Source rating 5.0 (66) 29k views 29k/mo traffic 0 saves Paid
Chatbot Analytics All-In-One Chatbots
More categories (18)
Customer-service Automation Chat Chatbots AI chatbot AI Marketing Tools Agentic AI Conversational AI Customer support automation Sales automation Marketing automation Omnichannel WhatsApp chatbot Messenger chatbot Instagram chatbot Live chat Knowledge Base Lead generation
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From $39 / month

Verdict

A quick read before you dig into the full page.

Best if
You are retail & E-commerce businesses and need: Automating customer support inquiries
Skip if
You need a free plan with no credit card
Pick this when
Paid · From $39 / month

Overview

AiChat is an Agentic AI platform designed for conversational customer experience (CX). It empowers customer engagement through AI-driven chatbots, enhancing support, sales, and automation across multiple channels. AiChat offers solutions for customer support, sales & marketing, and conversational commerce, utilizing AI Agents, Generative AI, Voice AI, Agent CoPilot, and Digital Human technologies. It integrates with platforms like WhatsApp, Messenger, Instagram, LINE, and KakaoTalk.

aichat.com screenshot

Best for

Short scenarios where aichat.com tends to shine.

  • Automating customer support inquiries

    Best for Retail & E-commerce businesses

  • Generating and qualifying leads

    Best for Tourism companies

  • Delivering personalized marketing campaigns

    Best for Educational institutions

  • Facilitating purchases within chat interfaces

    Best for Healthcare providers

  • Building and managing knowledge bases

    Best for Telecommunications companies

  • Providing voice-based customer interactions

    Best for SMBs

Example outputs 1

Sample generations and before/after results for aichat.com.

aichat.com screenshot
aichat.com screenshot

Access & connections

Where you can use aichat.com, and what it plugs into.

Platforms

Web

Integrations

Instagram WhatsApp

Capabilities

What this tool accepts, produces, and is strongest at.

Highlights

  • AI-driven chatbots
  • Agentic AI for natural responses
  • Omnichannel support
  • Commerce integration
  • Marketing automation
  • AI Assist for live agents
  • Knowledge base building
  • Conversational sales & marketing tools

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FAQ 7

What is AiChat?
AiChat is an Agentic AI platform designed for conversational customer experience (CX). It empowers customer engagement through AI-driven chatbots, enhancing support, sales, and automation across multiple channels. AiChat offers solutions for customer support, sales & marketing, and conversational commerce, utilizing AI Agents, Generative AI, Voice AI, Agent CoPilot, and Digital Human technologies. It integrates with platforms like WhatsApp, Messenger, Instagram, LINE, and KakaoTalk.
How to use AiChat?
Businesses can use AiChat to automate responses to FAQs, qualify leads, nurture customers with personalized messaging, and provide instant support across various channels. The platform allows for building intelligent knowledge bases and streamlining customer interactions with AI-powered solutions.
What is a conversation?
Conversation is any social media channel conversation between User and Chatbot or between User and Agent during live chat. A visitor, operator or an automated flow may initiate a conversation.
How does the free trial work?
During the free 7-day trial, you can test all AiChat AVA features and plans and see how to improve customer service and accelerate sales. No credit card information required to access the free trial. At the end of the trial, you will be prompted to upgrade your subscription to a paid option to continue using the service. It means that you can use the full feature set of any Customer Service, AiChat Vantage AI Agent and Flows within your first 7 days with AiChat.
Can I change my subscription anytime I want?
Yes, you can. You can downgrade or upgrade your subscription at any time. Please note that any subscription changes will come into effect at the start of your next billing cycle meaning that you will keep your premium features until the end of the existing cycle.
What is a conversation credit?
A Conversation Credit is a unit of usage in our self-serve platform that allows you to access and use different features within the AI chatbot solution. Each credit can be used for various actions, including: AI Chatbot Interactions (based on daily customer conversation), WhatsApp or other Social Channels Broadcasting (sending messages to your audience), Live Chat Support Sessions, API Calls related to conversation flows. Conversation Credits give you the flexibility to choose how you want to use the platform—whether it's running a marketing campaign, automating support, or enabling smart conversations via AI. 1 conversation credit = 1 daily conversation with AI bot (over 24 hours)= 1 live chat session with AI assist= 1,000 contacts for broadcast
What is the difference between Flows and AVA AI Agent?
Flows are pre-designed, structured conversation paths built using rules or logic. The AVA AI Agent goes beyond traditional NLP—it's built on an agentic AI backbone, enabling it to act with autonomy, reason through complex tasks, and dynamically respond based on context. Use Flows for structured interactions. Use the AI Agent to handle natural language and unstructured questions. Combine both for a smooth, hybrid experience: AI handles the smart stuff, Flows handle the process.
aichat.com From $39 / month
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